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What I learnt leading empowered teams at scale in Teacher Services

Half a dozen people gathered around a roadmap poster discussing and reviewing something

Teacher Services is one of DfE’s largest digital portfolios. We have long-lived service teams that are empowered to decide how to achieve their objectives. We’ve grown quickly and have been changing how we work together as we scale. We’re moving from building great services as individual teams, to making decisions about the journey for teachers across their careers.

Why and how we create design histories

Posted by: , Posted on: - Categories: Content design, design, interaction design

Government services are changed and improved over time. People who work on them come and go. The continuity of why a service is how it is gets lost or forgotten, which is why keeping a ‘design history’ makes perfect sense. Here Paul Hayes talks about how DfE teams have created design histories for some of the department's services.