The Customer Experience and Design (CX&D) team have created a new pattern called 'Get to an answer'. It makes it easy for user-centred design teams in the Department for Education (DfE) to build content that guides users to relevant information by answering a short series of questions. Where this started The project started with Support for care leavers. What support a care leaver is entitled to …
In digital, data, and technology in DfE, we’ve published a Plain Language standard. The Plain Language standard ensures that users can: The standard incorporates our ways of working and best practise for user-centred design in government. It should not create …
Filters are a common component used in many services across DfE. There are many variations and we as a department have no guidance on how to use filters. There are a lot of differences in filter styling and functionality in …
Robert Gammon is the Technical Architect on the Early years qualification checking service, currently in the private beta stage of development. Protecting a public service: how and why When developing a new digital public service, you might wonder why it …
At the Department for Education (DfE), all designers working on service teams are required to work ‘in the open’. One way we do this is by sharing our design thinking through design histories. Design history posts are blogs that record …
When working on content-heavy services like our Early years child development training and Support for social workers, it’s crucial to agree on and document a workflow. This is because: For guidance, refer to reviewing and approving content and user-centred design …
Have you ever struggled to remember the context behind a particular design iteration? In the fast-paced world of UX design, decisions are made quickly and iterated even faster. But, as the designs evolve, it’s easy to lose track of the …
No matter which software you use for your role, there is every likelihood that you might not be using it in the most efficient way. This is not a criticism. We are all human and generally when we find a …
Our family hubs digital project is complex - we knew we would need sustained involvement. The DfE’s family hubs digital team are developing services to help families and the local authority professionals who work with them. As local authorities open …
Desk research can help you find your bearings at the start of a project. Finding information about your users’ habits and priorities will give you a good basis to work from when user research begins. In some cases, you may …
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About DfE Digital, Data and Technology
In our blog posts we talk about our DfE Digital, Data and Technology teams build services that respond to the needs of learners, pupils and vulnerable children.
The benefits of working in DfE Digital, Data and Technology
If we value and invest in our employees they are more likely to stay and do an excellent job. Here's a list of some of the things we offer to staff who join DfE Digital, Data and Technology.
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