Rachel Hope, the Deputy Director of teacher services and teachers portfolio

Rachel is the the Deputy Director of teacher services and teachers portfolio

Top tips on service ownership

Rachel Hope, the Deputy Director of teacher services and teachers portfolio, 6 February 2020 - Community of Practice, service ownership

From running continuous discoveries to hacking bureaucracy to make things easier for service teams - here Rachel Hope shares her top tips for service owners a year on since DfE began using the service ownership model.

How service ownership works in DfE

Rachel Hope, the Deputy Director of teacher services and teachers portfolio, 8 February 2019 - Agile, Service design, User-centred design

With some useful diagrams Rachel Hope, Deputy Director for Teacher Services, explains how the service ownership model is used by multidisciplinary teams in DfE to help them meet their users' needs.

About DfE Digital, Data and Technology

In our blog posts we talk about our DfE Digital, Data and Technology teams build services that respond to the needs of learners, pupils and vulnerable children.

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The benefits of working in DfE Digital, Data and Technology

If we value and invest in our employees they are more likely to stay and do an excellent job. Here's a list of some of the things we offer to staff who join DfE Digital, Data and Technology.

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Making DfE Digital, Data and Technology more equitable

We want everyone to bring their whole self to work, where honesty, challenge and innovation are encouraged and valued.

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