Courtney Brightwell, head of insight and service design

Courtney Brightwell is head of insight and service design, for the schools commercial team

Breaking down the language barrier

Courtney Brightwell, head of insight and service design, 7 October 2022 - Agile, design

A short post recommending 2 simple techniques that can bring teams with different jargon, styles and culture, much closer together.

Making it easier for schools to choose supply teachers

Courtney Brightwell, head of insight and service design, 29 September 2022 - design, Schools

We want to make choosing a supply teacher easier for schools so we held a design sprint, produced a prototype and then tested it with school staff. Courtney Brtightwell tells us how it went.

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