Skip to main content
Blog DfE Digital, Data and Technology
Organisations:
Department for Education

Making the 'Apply for teacher training' service accessible from start

Posted by: , Posted on: - Categories: Accessibility, digital inclusion, Service design, user research
Point 5 of the service standard on GOV.Uk website. Make sure everyone can use the service

Application forms and personal statements are not always the easiest things to do online. Here we explain how users' different accessibility needs have opened up this popular application service to a much wider audience.

Doing user research for service line mapping, at speed

Posted by: , Posted on: - Categories: Service design, user research, User-centred design
Postits on a whiteboard

In our second post on service line mapping in the further education sector, Magda Bober explains the user research approach - local, immersive, and in 2 contrasting geographic locations. She also talks about how the findings are shaping policy.

Related content and links

About DfE Digital, Data and Technology

In our blog posts we talk about our DfE Digital, Data and Technology teams build services that respond to the needs of learners, pupils and vulnerable children.

Find out more

The benefits of working in DfE Digital, Data and Technology

If we value and invest in our employees they are more likely to stay and do an excellent job. Here's a list of some of the things we offer to staff who join DfE Digital, Data and Technology.

Find out more

Making DfE Digital, Data and Technology more equitable

We want everyone to bring their whole self to work, where honesty, challenge and innovation are encouraged and valued.

Read more

We're hiring

We’re looking for people to help us build excellent user-centred services.

Find out more

Sign up and manage updates

Follow us

Recent Posts

Recent Comments

Archives

Categories

Meta

Recent posts

Comments and moderation

Read our guidelines