From 4 people in a basement to 120 across 3 sites, DfE Digital has grown to respond to its users' needs for excellent, user-centred services. Here, chief digital officer Emma Stace reflects on how far we've come, what's been difficult and how we're shaping up for the future.
Emma Stace, the DfE's Chief Digital Officer, talks about how we're helping the DfE change how it does things and become user-centred.
...Now we’re in the process of organising these into ‘service lines’ around the needs of our identified user groups, to understand where collections of services come together to meet the...
...this, we could then re-categorise them into ‘service lines’. Service lines are a way of grouping services around user needs. Service lines are a powerful transformation tool because they help...
Recent Comments