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Working with our users to design the 'Send data to DfE' service
...be given permission to talk to each other without the need for any user knowledge or intervention. We’re starting with moving and validating school census data. Working with our users...
Growing our service owner community
Posted by:
Ash Stephens, Posted on:
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Categories:
Careers, culture, Service design, User-centred design
...share and promote our work We also need to find the best ways of promoting our work and sharing knowledge across our community. We’re not alone here - communities of...
We're hiring a Director of Technology
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
recruitment, software and services, technology
...needs of the department and our users. To achieve this, we need the right people with the right skills, and tools in the right place. This is a role centred...
Emma Stace - looking back over 3 years
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
culture, service ownership, User-centred design
...happen on the ground. But that way of working didn’t have users at its core and it was not going to help us achieve our aim of 'excellent education for...
Using feedback to develop and progress
Posted by:
Stephen Milnes, Content Designer, Posted on:
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Categories:
Careers, Content design, culture, recruitment
...in the Midlands. I started out in content design, after a sidestep from journalism, at University of Bath in 2013 where we built a new website inspired by GOV.UK. I’ve...
Black lives are at stake - here's what you can do to help
...includes everyone regardless of their demographic. As the ‘new normal’ emerges we need to seize this moment to shape a new history. One in which people, regardless of race, can...
New Deputy Director role in the Standards and Testing Agency
...for schools and pupils as well as trialling tests for 2020 and 2021 working with a new supplier that will operate the tests on our behalf from 2020 developing the...
The delivery book - a book to help teams deliver
...support me, but don’t do it for me.” I spent weeks writing that guidance, and at the end found myself facing a new problem: how to share it with the...
Partnering with local authorities to design family hubs
Posted by:
Claire Folan, product manager for family hubs, Posted on:
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Categories:
multidisciplinary teams, Service design, User-centred design
...other's ideas. LA colleagues helped us find people from their pool of service users to take part in our user research. They sensitively arranged interviews, which was extremely helpful. After...
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