Why and how we create design histories
...URL for each design. The team could use this to refer to in user stories or when writing code. When it was clear these posts were useful, we made creating...
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How our Manchester team made a difference in 2019
Posted by:
Jack Collier, Posted on:
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Categories:
Careers, culture, National retraining scheme, Service design, User-centred design
...design Service Delivery Division The Service delivery division has been set up in Manchester and Sheffield to transform how we deliver services to academies and free schools. Nearly half the...
What we learned on the schools discovery
...for free school meals. We found many success stories – such as one school’s status turning from ‘needs improvement’ to one of the top 10% of schools in the country....
How we're creating a national teacher vacancy service
...and filled. We think we can meet this goal by: Providing a free publishing channel to schools to reduce the cost of recruitment to schools Improving the quality of vacancy...
How user insights helped us build a Teaching Jobs beta service
...nationally a simple interface that lets schools publish listings for free a machine-readable view of the same vacancy listings data: we are adopting open standards for vacancy publishing through the...
Mastering design iterations: The power of documentation
Posted by:
Laura Sanchez, Posted on:
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Categories:
Collaboration, Content design, Service design, software and services, technology, user research, User-centred design
...you prefer using spreadsheets, Lucid boards, a plain document, Figma, Jira, or even including it as a page on the code prototype, the key is to select a method that...
Making use of the Department for Education accessibility experience lab in Sheffield
Posted by:
Bunsi Shah and Rick Garnett, Posted on:
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Categories:
Accessibility, culture, design, User-centred design
...download a screen reader? Would you examine your code to ensure it has alt tags on images? Or would you just turn off your monitor? Probably not that last one,...
Being open about our design community and how we recruit
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, design, recruitment
...assumptions you’ll meet real users with real needs tell a story like a maths equation–show your workings out you don’t need to be able to code but it helps you...
Making the 'Apply for teacher training' service accessible from start
Posted by:
'Becoming a teacher' team, Posted on:
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Categories:
Accessibility, digital inclusion, Service design, user research
...continually review the service. We carried out automated accessibility testing – we do this every time we release new code or features. We run manual accessibility testing with the Disability...
Mitigating sample bias in children's social care
...and their Neurodivergent Social Workers Special Interest Group. We asked them to share information about our project with their network. We used a free mapping tool to visualise the geographical...
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