Why and how we create design histories
...URL for each design. The team could use this to refer to in user stories or when writing code. When it was clear these posts were useful, we made creating...
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How our Manchester team made a difference in 2019
Posted by:
Jack Collier, Posted on:
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Categories:
Careers, culture, National retraining scheme, Service design, User-centred design
...a more useful and direct relationship with candidates can learn from the data and use that insight to be more responsive to our users' needs can get better at recruitment...
What we learned on the schools discovery
...for free school meals. We found many success stories – such as one school’s status turning from ‘needs improvement’ to one of the top 10% of schools in the country....
How we're creating a national teacher vacancy service
...involved If we pass our Alpha service assessment, we’ll start building a beta service. As we move into Beta, we want to step up our conversations with users to make...
How user insights helped us build a Teaching Jobs beta service
...staff at schools and jobseekers lab testing prototype designs with 22 jobseekers and 7 hiring staff desk-based research exploring existing services on the market and working to better understand digital...
Mastering design iterations: The power of documentation
Posted by:
Laura Sanchez, Posted on:
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Categories:
Collaboration, Content design, Service design, software and services, technology, user research, User-centred design
...in understanding the rationale behind design choices. Documenting design iterations helps maintain clarity during Agile ceremonies, supports collaboration between designers and developers, and ensures everyone is working toward the same...
Making use of the Department for Education accessibility experience lab in Sheffield
Posted by:
Bunsi Shah and Rick Garnett, Posted on:
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Categories:
Accessibility, culture, design, User-centred design
...download a screen reader? Would you examine your code to ensure it has alt tags on images? Or would you just turn off your monitor? Probably not that last one,...
Being open about our design community and how we recruit
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, design, recruitment
...assumptions you’ll meet real users with real needs tell a story like a maths equation–show your workings out you don’t need to be able to code but it helps you...
Making the 'Apply for teacher training' service accessible from start
Posted by:
'Becoming a teacher' team, Posted on:
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Categories:
Accessibility, digital inclusion, Service design, user research
'Apply for teacher training' is a DfE digital service in public beta, which enables aspiring teachers to find and apply for teacher training courses. We are gradually scaling up to...
Mitigating sample bias in children's social care
...and their Neurodivergent Social Workers Special Interest Group. We asked them to share information about our project with their network. We used a free mapping tool to visualise the geographical...
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