In the Department for Education (DfE) we’ve been putting a lot of energy into growing our communities – not just our communities of practice, but also communities that promote equality...
...a research operations team. The impact of coronavirus on user research As lockdown began we acted fast. We knew our user research would inform the department’s response to coronavirus. We...
https://mcdn.podbean.com/mf/web/sfu99c/Episode_1_Series_27x1ov.mp3 Here's the brand new series of our ‘Think digital, act human’ podcast. We shine a light on the stories of the people behind our digital and technology projects. In...
...spend more time correcting new errors and queries once they load the data into DfE systems. Local authorities Our research enabled us to better understand the LA role in the...
We’ve been designing and building a new service to make it easier for schools and education providers to get funding so that teachers can mentor trainees. We knew we were...
...thought of the session. All the participants who responded: found the exercise very useful and relevant to their work learnt something new would recommend the scavenger hunt to other colleagues...
...example, we learned how to promote the service offline, using face-face support groups or newsletters. This means more families are now aware of the help that is on offer to...
As product manager for the new Teaching Jobs service, I need to ensure that the service my digital team is developing is based on demonstrated user needs. Since my last...
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...subjects, sociology, which I thoroughly enjoy. Many sessions we had, including user research, related to a lot of the content I already knew, helping to develop my skills even further....
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