Jessie Ferguson, senior user researcher at the Standards and Testing Agency

Jess Ferguson is a Senior User Researcher at the Standard Testing Agency.

The benefits of being a volunteer service assessor

Jessie Ferguson, senior user researcher at the Standards and Testing Agency, 16 September 2019 - Service design

Most of the time Jessie Ferguson is a senior user researcher but she also volunteers to assess services built by government teams. Jessie explains the benefits of being a service assessor and what this volunteering opportunity entails.

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