What we learned on the schools discovery
...for free school meals. We found many success stories – such as one school’s status turning from ‘needs improvement’ to one of the top 10% of schools in the country....
Progressing through alpha: putting user needs first
...user needs To make sure we build services that are simple and intuitive, we have done a lot of user research. We have identified a number of user needs and...
Service mapping the Department for Education
The Department for Education (DfE) runs over 400 digital services that reach into every corner of education. I recently led a service mapping discovery to understand this complex and important...
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