How user insights helped us build a Teaching Jobs beta service
As product manager for the new Teaching Jobs service, I need to ensure that the service my digital team is developing is based on demonstrated user needs. Since my last...
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What we learned on the schools discovery
...for free school meals. We found many success stories – such as one school’s status turning from ‘needs improvement’ to one of the top 10% of schools in the country....
Rolling out the Teaching Vacancies service
...tested our free national search and listing service for teaching roles in schools in Cambridgeshire, Peterborough and the North East of England. We've made improvements based on feedback and observation...
Making use of open source tools
...system We initially explored the option of building a new custom platform to deliver the programme. While this would offer us the highest degree of design freedom, it became clear...
Working across teams to streamline services for learners
Posted by:
Future Systems Unit, Skills Journey Directorate, Posted on:
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Categories:
design, multidisciplinary teams, policy, software development, strategy
...training and career journey. Earlier this year the Department set up a new team with this mission at its core. Our unit has been thinking about how we can design,...
How to name a service
...explain clearly what the service actually did. So we needed a new and meaningful name that was self explanatory for new and experienced delivery officers managing academy transfers. User research...
Making the 'Apply for teacher training' service accessible from start
Posted by:
'Becoming a teacher' team, Posted on:
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Categories:
Accessibility, digital inclusion, Service design, user research
...continually review the service. We carried out automated accessibility testing – we do this every time we release new code or features. We run manual accessibility testing with the Disability...
Being open about our design community and how we recruit
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, design, recruitment
...assumptions you’ll meet real users with real needs tell a story like a maths equation–show your workings out you don’t need to be able to code but it helps you...
We're working differently to meet users' needs
...travelling across the country to speak to nurseries and childminders. Now, we’re all working from home, with a bigger team and a new project looking at how we can support...
Introducing a Head of Digital role to DfE
Posted by:
James Reeve, Head of Digital, Posted on:
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Categories:
recruitment, Service design, service ownership
...decided to adapt is by mixing up how we lead digital in the organisation. We’ve rearranged what we do into 5 areas of work, and we’ve created a new role...
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