What we learned on the schools discovery
...for free school meals. We found many success stories – such as one school’s status turning from ‘needs improvement’ to one of the top 10% of schools in the country....
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How our Manchester team made a difference in 2019
Posted by:
Jack Collier, Posted on:
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Categories:
Careers, culture, National retraining scheme, Service design, User-centred design
...design Service Delivery Division The Service delivery division has been set up in Manchester and Sheffield to transform how we deliver services to academies and free schools. Nearly half the...
Making the 'Apply for teacher training' service accessible from start
Posted by:
'Becoming a teacher' team, Posted on:
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Categories:
Accessibility, digital inclusion, Service design, user research
...continually review the service. We carried out automated accessibility testing – we do this every time we release new code or features. We run manual accessibility testing with the Disability...
Being open about our design community and how we recruit
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, design, recruitment
...assumptions you’ll meet real users with real needs tell a story like a maths equation–show your workings out you don’t need to be able to code but it helps you...
Making use of the Department for Education accessibility experience lab in Sheffield
Posted by:
Bunsi Shah and Rick Garnett, Posted on:
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Categories:
Accessibility, culture, design, User-centred design
...download a screen reader? Would you examine your code to ensure it has alt tags on images? Or would you just turn off your monitor? Probably not that last one,...
Mastering design iterations: The power of documentation
Posted by:
Laura Sanchez, Posted on:
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Categories:
Collaboration, Content design, Service design, software and services, technology, user research, User-centred design
...you prefer using spreadsheets, Lucid boards, a plain document, Figma, Jira, or even including it as a page on the code prototype, the key is to select a method that...
Introducing the DfE Plain Language standard
Posted by:
Kerry Lyons, Steve Milnes and Sarah Stewart, Senior Content Designer, Posted on:
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Categories:
Accessibility, Content design, Plain Language Standard, technology
...for example, Tech Code of Practice (TCoP), which support service delivery. The scope of our standard could be a minimal viable standard to support raising the quality of services. Scoped...
How we’re providing real-time accessibility statements and issue management
Posted by:
Andy Jones, Jake Lloyd, Kerry Lyons and Adam Dumbell, Posted on:
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Categories:
Accessibility, Cross-government, design
...it’s clear there is a need for a product like this in other departments. As we work in the open, the code for the product is freely available to use...
Making use of open source tools
...system We initially explored the option of building a new custom platform to deliver the programme. While this would offer us the highest degree of design freedom, it became clear...
Mitigating sample bias in children's social care
...and their Neurodivergent Social Workers Special Interest Group. We asked them to share information about our project with their network. We used a free mapping tool to visualise the geographical...
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