What we learned on the schools discovery
...for free school meals. We found many success stories – such as one school’s status turning from ‘needs improvement’ to one of the top 10% of schools in the country....
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How our Manchester team made a difference in 2019
Posted by:
Jack Collier, Posted on:
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Categories:
Careers, culture, National retraining scheme, Service design, User-centred design
...a more useful and direct relationship with candidates can learn from the data and use that insight to be more responsive to our users' needs can get better at recruitment...
Making the 'Apply for teacher training' service accessible from start
Posted by:
'Becoming a teacher' team, Posted on:
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Categories:
Accessibility, digital inclusion, Service design, user research
'Apply for teacher training' is a DfE digital service in public beta, which enables aspiring teachers to find and apply for teacher training courses. We are gradually scaling up to...
Being open about our design community and how we recruit
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, design, recruitment
...assumptions you’ll meet real users with real needs tell a story like a maths equation–show your workings out you don’t need to be able to code but it helps you...
Mastering design iterations: The power of documentation
Posted by:
Laura Sanchez, Posted on:
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Categories:
Collaboration, Content design, Service design, software and services, technology, user research, User-centred design
...in understanding the rationale behind design choices. Documenting design iterations helps maintain clarity during Agile ceremonies, supports collaboration between designers and developers, and ensures everyone is working toward the same...
Introducing the DfE Plain Language standard
Posted by:
Kerry Lyons, Steve Milnes and Sarah Stewart, Senior Content Designer, Posted on:
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Categories:
Accessibility, Content design, Plain Language Standard, technology
...for example, Tech Code of Practice (TCoP), which support service delivery. The scope of our standard could be a minimal viable standard to support raising the quality of services. Scoped...
Making use of open source tools
...of social work practice, leading to better outcomes for the children and families we serve. On the SWIP digital team, we’re designing a digital service that will support the delivery...
Mitigating sample bias in children's social care
...and their Neurodivergent Social Workers Special Interest Group. We asked them to share information about our project with their network. We used a free mapping tool to visualise the geographical...
Cyber escape room
...many people they caught trying to get a free Starbucks gift card! What I'm doing now While I can’t pretend the escape room has made me a cyber specialist, it...
Digital education platforms and how they’re helping schools
Posted by:
Selena Brown, Posted on:
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Categories:
Major projects, Schools, software and services, User-centred design
...Education (Google Classroom) or Office 365 Education (Microsoft Teams). Both are free to use. The Digital education platform team, part of the wider Get help with technology programme, was tasked...
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