Progressing through alpha: putting user needs first
...user needs To make sure we build services that are simple and intuitive, we have done a lot of user research. We have identified a number of user needs and...
Service mapping the Department for Education
...this, we could then re-categorise them into ‘service lines’. Service lines are a way of grouping services around user needs. Service lines are a powerful transformation tool because they help...
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In our blog posts we talk about our DfE Digital, Data and Technology teams build services that respond to the needs of learners, pupils and vulnerable children.
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